Terms & Conditions for Purchases​

 

1. Refunds & Cancellations

 

• All purchases of At-Home Audio Journeys or Recordings are final sale, no refunds are available.​

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• Booked events, sessions, therapies, or workshops are non-refundable and cannot be cancelled.​

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• Physical products, including At-Home Sound Health Kits and headphones, are eligible for a refund or replacement if defective. These cases are handled individually and our team is committed to providing the best possible customer satisfaction.

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• ​To request support for defective items, please email info@leshift.ca

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2. Shipping & Delivery​

 

• Orders are shipped within 7 days of purchase.​

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• Tracking numbers are not provided, but our team is available to provide any shipping details you require.​

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• Shipments within Canada typically arrive within 14 days maximum.

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• ​International shipments typically arrive within 14–28 days.​

 

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3. Payment​​

 

• We use PayPal, a secure and reliable payment provider.​

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• You may pay via PayPal as a guest, without creating an account.

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• You may also request to pay via e-transfer directly to us. Please email your request to info@leshift.ca

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​4. Final Sale

 

• All products purchased from Leshift are considered final sale, except for defective items as described above.​

 

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5. Customer Support​

 

• For any questions, concerns, or requests related to defective products, shipping, or payment issues, please contact our support team at info@leshift.ca

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